Frequently Asked Questions

Yes — completely free, with no obligation to buy. Send us your wall photo and the design you like; our designer returns a scaled preview of that design on your actual wall, usually within 24–48 hours. Revisions are free too.

Most orders arrive within 7–15 days of payment: 2–4 days for printing and quality checks, then express shipping with tracking to your door. We ship worldwide, including the USA, Canada, UK, Australia, and across Europe.

That's exactly what our free preview is for. You send a photo of your wall; we place your chosen design on it, to scale, so you see the real proportions, colors, and mood before you spend anything.

Yes. Every mural is printed to order at your exact wall dimensions — from a narrow hallway panel to a hotel lobby wall over ten meters wide. Large walls are printed in numbered panels that align seamlessly.

Absolutely. Upload your image and our designers will check its resolution against your wall size, retouch it if needed, and send you a free preview. Wedding photos, kids' drawings, brand artwork — if you own the image, we can print it.

Measure the width and height at the widest points with a regular tape measure, in centimeters or inches. We add a trim margin to every edge, so small imprecision is fine. For tricky walls — slopes, curves, columns — send photos and we'll guide you.

No. Murals ship in numbered panels with illustrated instructions. Classic materials hang with standard wallpaper paste — any decorator can do it, and confident DIYers manage fine. Self-Adhesive Oil Canvas simply peels and sticks, no paste or tools needed.

Oil Canvas is the versatile classic; Silk Fabric adds an elegant sheen for bedrooms and suites; 8D Material gives sculptural embossed texture; Self-Adhesive Oil Canvas is best for renters and DIY; 20D Crystal delivers a luxurious shimmer for statement spaces. Tell us about your room and we'll recommend one.

Yes. We print with certified low-odor, eco-conscious inks on materials suitable for living spaces, including children's rooms. If your project has specific certification requirements, ask us — we'll confirm before you order.

Price depends on size and material, quoted per square meter. After your free preview, you receive an itemized quote covering printing and delivery — no hidden charges, valid for 14 days. Volume pricing is available for hotels, restaurants, and multi-wall projects.

You pay through your personal order page by PayPal or bank transfer. PayPal covers you with its buyer protection program, and we never see your card details. Production starts only after payment is confirmed.

Photograph the damage and contact us within 7 days of delivery. We reprint and reship affected panels free of charge — no lengthy claims process. Full details are in our Refund Policy.

Before printing starts, yes — contact us and we'll adjust or cancel without charge. Because every mural is custom-made, changes after production begins are limited, which is why we confirm everything through your preview and quote first.

Almost certainly. We ship worldwide with tracked express delivery and have delivered to clients in 50+ countries across North America, Europe, Australia, the Middle East, and Asia.

Panels are rolled around a rigid core, wrapped in moisture-proof film, and shipped in a reinforced tube or carton. Damage in transit is rare — and covered if it happens.

Yes. As soon as your order ships, we email you the tracking number and carrier link, and you can check progress anytime on our order tracking page or via WhatsApp.

Shipping is included in your quote. Depending on your country, minor import duties or taxes may apply on delivery; we declare shipments accurately and will estimate any likely charges for your country before you order.

For pasted materials: standard wallpaper paste, a brush or roller, a smoothing tool, and a sharp blade. For Self-Adhesive Oil Canvas: just the smoothing tool and a helping hand. Every order includes illustrated instructions, and our team is on WhatsApp if you get stuck.

Dust with a dry or slightly damp soft cloth. Our materials are fade-resistant under normal indoor light, and wipeable finishes handle everyday marks in kitchens, dining rooms, and kids rooms. Avoid abrasive cleaners.

Self-Adhesive Oil Canvas peels off cleanly, making it ideal for rentals. Pasted materials remove the same way as quality wallpaper — softened and stripped — typically leaving the wall ready for redecoration.